Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

My computer is frozen.  What should I do?

Turn off your computer and turn it back on.  Most times, this will solve the problem.  However, if it continues to happen, you will need to call a technician (Me) as it may be a hardware problem.

Can I transfer my current data to a new database?

If your data is in the form of a computer file or stored in another database the answer is yes in almost every case.

Is my data protected?

The level of protection is whatever you want to have built in. Sensitive data can be made available only to those who need it, while others can still enter data but are not able to access any information you want to protect.

What type of data can I store?

You can store any type of data from text to graphics.

Is there a limit on how many different types of data I can store?

No.

Is there a limit on how much data I can store?

No.

What can I use my database for?

It can be used to keep track of any number of items, or people. It can be used to produce invoices, financial reports, and statistical reports or any other report you may require.

Do I need a special computer?

No, a program can be setup to run on a single computer or on multiple computers all sharing the same data.

Do I need a special printer to print reports?

No, the reports will print on any type of printer and can be adapted to suit your current pre-printed forms.

Is there an annual fee to use a database?

No, you purchase a license to run the program on any computer in your location.

Is the database Internet based?

Each database is designed for the environment that it is required to work in. It can be designed for local or Internet usage depending on your requirements.

My computer does not switch on?

Believe it or not the most common reason is that the computer is not plugged into an outlet or the outlet is not switched on. The next reason is there is a switch on the back of the computer, usually beside a fan. If it has the O side pushed down, then the unit is switched off. Push the I side down and it will work. If none of these works then you need to call me.

My computer starts up but there’s no picture on my monitor.

Is the monitor plugged in and switched on? Is the Monitor cable to the computer plugged in and secure? If they are and there's still no picture, you can try swapping monitors if you have one that works. If it still does not work then you most likely have a video card problem. Again it is time to contact me.